Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 7 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. If you have delivery agent in China is better.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q9: Are you a trading company or a factory?
A: We are the factory.
Q10: About after-sales
A: We guarantee one-year warranty for the quality issue which is caused by non-human factors.
Our Service
OEM Manufacturing welcome: Product, Package etc
We will reply you for your inquiry in 24 hours.
After dispatching, we will track the products for you once every two days, until you get the products. When you got the goods, test them, and give me a feedback. If you have any questions about the problem, contact with us, we will offer the solve way for you.